What types of sports products do you offer? We specialize in basketball and soccer products, including balls, apparel, accessories, and training equipment designed to enhance your game and performance.
How can I find the right size for my sports apparel and equipment? We provide a detailed sizing guide on our product pages. If you need further assistance, feel free to contact us at 828-519-1382 or email garrettewald@spiriteyesfirst.com.
Can I place an order over the phone? Yes, you can! Call us at 828-519-1382, and one of our team members will assist you with your purchase.
What payment methods do you accept? We accept all major credit cards, PayPal, and other digital payment methods. All transactions are secure and encrypted.
How do I know if my order has been successfully processed? Once your order is processed, you will receive an email confirmation with your order details. If you do not receive this email, please check your spam folder or contact us for verification.
What is your return policy? We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our website at spiriteyesfirst.com/returns for more detailed information.
Do you offer international shipping? Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details.
How can I track my order? Once your order is shipped, you will receive a tracking number by email. Use this number on our website to track the delivery status of your order.
Are there discounts for team or bulk purchases? We offer special pricing for teams and bulk orders. Please contact us directly at garrettewald@spiriteyesfirst.com for a custom quote.
What should I do if I receive a defective product? We strive for complete customer satisfaction. If you receive a defective item, please contact us immediately at 828-519-1382 or garrettewald@spiriteyesfirst.com, and we will arrange for a replacement or refund.
For any other questions, feel free to reach out to us via our website or call our customer service. We’re here to help you excel in your sport!